The concept of on-demand delivery apps has become sensational in the past few years. Many businesses have started adopting this business model after the success of ‘Uber for X’ delivery model. If you are looking to adopt this model for your business, then this blog is for you. Here we will show you the different types of on-demand delivery business and how it works.
As per statista, the revenue in the on-demand delivery business is expected to show an annual growth rate of 8.2% (approx.) by 2024. The user penetration in this market is expected to hit 12.5% (approx.). Also, the revenue expected to generate more than 935 billion US dollars (approx.)(Ref. Statista).
So from the above data, you can see that there is a great opportunity for you to grow your online business. To grab this opportunity, you need to build an on-demand delivery solution for your business. For making a robust delivery solution, you need to hire software development team.
Types of on-Demand Businesses
Demand for on-demand delivery services has increased after the inception of on-demand delivery apps. The reason for the growing popularity of on-demand apps is its convenience and user-friendliness. Online food delivery apps are the most popular type of on-demand delivery app, allowing customers to order food from restaurants and have it delivered to their door. There are many types of services and products that are using on-demand delivery services. But the majority of them covered under the following categories:
1. Food Delivery
Food delivery app connects the customer with the restaurants over the on-demand delivery app. It allows the customer to order food from nearby restaurants. Also, the customers can schedule their order as per their convenience. Uber-like food delivery app enables users to order food from restaurants and have it delivered to their doorstep with ease and convenience. The status of drivers can be tracked with the help of this app. Swiggy, Zomato, etc. are some famous names of the on-demand food delivery app.
2. Parcel Delivery
Parcel delivery apps allow the delivery of every kind of goods when it comes to the limit of size and weight. It is a platform that connects the sender and the receiver. It delivers the parcel directly from the to the customer’s house.
3. Cargo Delivery
The rapidly growing transport businesses have opened up the doors of new opportunities for the cargo delivery apps. Because of the increasing population, the need for on-demand cargo delivery apps is going to increase.
Cargo delivery covers a vast flow of documents from origin to the completion of delivery. For the successful completion of the delivery process, the transfer of goods from one person to another has to be synchronised. At this time, you need an on-demand cargo delivery solution that can help you to manage these deliveries efficiently.
A cargo delivery solution can enable you to track your cargos with the real-time tracking feature and provides you with assured delivery by sending real-time updates to your device.
4. Fuel Delivery
Fuel delivery is an emerging sector of the on-demand delivery segment. It is the easiest and safest way to get the fuel delivered at home. If you also want to grow your business, then you need to use an on-demand fuel delivery solution for delivering fuel to your customers. You can consult with a software development team or you can outsource your fuel delivery app development.
5. Medicine Delivery
On-demand medicine delivery apps play a crucial role in connecting patients with doctors. These medicine delivery apps have benefited everyone, especially elderly people who are unable to go out of their homes to get medicines. By using medicine apps, older people can easily get medical services at their homes.
The Workflow of an on-Demand Delivery App
On-demand delivery apps have witnessed remarkable growth in the past few years. This platform is built from the perspective of both the customer and the service provider. Irrespective of business model, every on-demand delivery app has a common set of features which are as follows:
1. Raise a Delivery Request
Before placing an order for an on-demand app, you need to raise a delivery request first. You first have to make a profile on the delivery app by entering your name, address and phone number. Then you need to provide the details of your delivery.
2. Selection of Payment Option
After successfully placing your order, you have to choose a payment method. You can pay for your deliveries by using a debit card, credit card or digital wallet. Also, you can pay by cash if you do not want to use any of the above methods to pay for your deliveries. The cash payment can be only done after the completion of delivery.
3. Proof of Delivery
After the confirmation of your order, it will be assigned to a driver. The driver picks up the order from the location. The customer will get an e-bill on its phone showing the details of his order such as delivery date and time, taxes, delivery charges, etc. after then the customer will collect its good from the driver.
4. Customer Rates the Delivery
High ratings and good feedback are very important for the success of every app. After using your on-demand app, customers can share their feedback and ratings based on their user experience. It will help you to get better downloads for your app on app stores.
Summing Up
The charm of the on-demand delivery app will not fade away soon. These apps are not only adding values to the daily lives of customers but also are contributing to strengthening the economy.
Making an on-demand delivery app is more than just innovation and creative business ideas, you also need a right set of skills along with proven expertise. If you are thinking of developing an on-demand delivery app for your business, then you need to be careful while choosing a software development company as it is the first step of your enterprise app development journey.
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Author Bio:
Kunal Gohil, Product Manager of Gasswift, one of the leading on-demand cooking gas delivery solutions. He is a highly motivated entrepreneur who drives his organization with his exemplary leadership skills. His aim is always to strive for perfection and to come up with innovative gas and fuel delivery solutions.
